FAQ: [for students’ online service]
1. My result shows pending and comments showing “Contact to CoE”
Answer: Your result is submitted by respective teacher. But not confirmed by CoE office. Please contact with CoE office through mobile number given in the separate sheet. Contact can be found here [CoE].

2. My Result Show Pending and Comments show “Contact to Teacher”
Answer: Your result is not yet submitted by respective teacher. Please contact with respective teacher.

3. I have forgotten my Password
Answer: Please check your e-mail or Message folder of your mobile. In this regard, you may contact with your departmental Admin for new password. Please contact with departmental Admin officer through mobile number given in the separate sheet. Contact can be found here [Dept. Office].

4. Grade or others problem
Answer: For any query for result, please contact with CoE Office through mobile number given in the separate sheet. Please contact with CoE office through mobile number given in the separate sheet. Contact can be found here [CoE].

5. For course registration if course is shown
Answer: For this please, please contact with Admission office or CoE Office through mobile number given in the separate sheet. Contact can be found here [ACAD]/[CoE].

6. My profile has something wrong information or containing old information.
Answer: Please contact with admission office to update your profile. Contact can be found here [ACAD].

7. For course registration I need additional credit
Answer: For additional credit, please contact with your advisor.

8. I could not complete my registration in due time.
Answer: For registration after deadline, please contact with your departmental Chairman. Contact can be found here [Dept. Chairman].

9. I do not find my course for registration
Answer: Please contact with ITD’s personnel or your department Admin. Contact can be found here [Dept. Admin].

10. My registration shows pending
Answer: For confirmation of registration, please contact with your advisor.

11. . I have paid my fees but not updated in Payment History
Answer: Please contact with Account Division. Contact can be found here [ACFD].

12. I could not complete TER submission because teacher’s name/course is not shown.
Answer: Please contact with your departmental admin to update teacher’s name or course. Contact can be found here [Dept. Admin].

13. I need to change my Mobile Number or Email
Answer: Please contact with admission office to update your mobile number or email. Contact can be found here [ACAD].

14. I have received a verification code. Some Verification code has char I (capital I) or l (small L) or Char O looks similar to digit 0.
Answer: : If you think that you typed the code rightly but not working, then please Click – Back Arrow of the Browser (i.e Google Crome) and then try another combination [for example -Using Digit 0 (zero) instead of Char O] of the code, hopefully it will work.

15. Suppose, you make a call to any responsible incumbent from 9.00 am to 4.00 pm, but no response from him/her.
Answer: Please send an e-mail to (info@iiuc.ac.bd and obaid_iiuc@yahoo.com) mentioning reason, the name of incumbent, date and time.

16. Forget G-Suite email password.
Answer: In this regard, you may contact with Information Technology Division(ITD) office for new password. Contact can be found here [ITD]. .